Newsletters and Case Studies

Newsletter No. 5

Following on from this, Henk (our editor-in-chief) sent me a very interesting article by Bart Kooi of RSM Betty & Dickson (Tshwane): Business Entities and the appropriate vehicle – time to rethink and revisit? He looks at what type of business entity is most appropriate for what business. He lists the pros and cons of each type of entity. The entities he discusses are: •    sole proprietors •    partnerships •    trusts •    close corporations •    private companies. Seeing that I wrote about the US perspective on which business entitles would be best for small businesses, I thought that it’d be useful for you to see what a South African expert says in terms of the pros and cons of various business entities… Sole proprietorships:
  • Pros: Sole proprietorships have simple structures and there are low administrative costs.
  • Cons: Sole proprietorships are not always tax friendly.
  • Pros: Sometimes, partnerships have simple structures and may have low administrative costs.
  • Cons: Partnerships are sometimes tax friendly
  • Pros: Often,...
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Newsletter No.7

Teaching Good Customer Service By David Javitch  »  Performance & Growth  »  October 7, 2011 Follow these tips to ensure that all your employees understand the value of good customer service.   Is customer service important? Is customer service every employee’s responsibility? The clear answer to both of these questions is a resounding yes! And more important, the major responsibility for creating a customer- friendly atmosphere begins with you, the boss. Not only are you responsible for teaching first-rate customer service skills, but as their leader you must demonstrate these behaviours and be a role model for your employees. Without a positive example from you, they’re not likely to improve. But just why is customer service so crucially important to the success of your company? Whether or not your employees work specifically as customer service people, as the head of your organisation you...
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    Estate duty to the amount of R 3 220 000 was saved by founding trusts and a partnership and doing thorough estate planning. When estate planning is done all assets must be taken into account.  Sometimes clients “forget” about insurance policies that are also assets for estate duty purposes. In some cases  assets were bought in trusts.  The trading was done in the Trusts and not in the person’s personal capacity. The assets increased in value over a period of time.  Young people usually forget the increased value which is added to their assets over time.  Buying assets in a Trust can be functional but it is of the utmost importance to determine which assets are permissible....
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